Q. Can I contact you if I have a problem?

A. Yes, we offer e-mail and phone service.

Q. Why are your prices so low?

A.  All the products that we sell come directly from our wholesalers. We constantly make deals with new suppliers and try our best to bring you the best retail deals possible. Also, we don’t have a lot of the unnecessary overhead that the larger companies do. We pass that savings on to you.

Q. How can I pay?

A. We accept Visa, Mastercard, American Express, Discover, Paypal, Cashiers Checks, echecks or Money Orders and personal checks (personal checks with a mail in order), please note that if you pay by check or by echeck through Paypal, your order will not ship until the check clears. Make all payments payable to: Moody Marketing . We do not offer credit terms at this time. We do not offer COD shipments. WE RESERVE THE RIGHT TO REFUSE ANY ORDER OR TO ASK FOR PROPER IDENTIFICATION BEFORE PROCESSING PAYMENTS IF WE FEEL THE NEED.

Q. Do you charge sales tax?

A. Only if you live in the state of Washington.

Q. What are your shipping charges?

A. We charge actual shipping and handling. We do not inflate our shipping rates. What you are charged is for the cost to ship your item(s) - this includes shipping, labor, and materials. We are doing everything possible not to impose any fees for our customers. We are trying to keep our shipping rates as cost effective as possible.

Q. How do you ship?

A. We have several different means of shipping, depending on the size of the order, we choose the most cost effective method to ship. One or two items we typically ship via the ground service with UPS. You do, however, have the option to have your order shipped to you via Priority or Express mail for an additional charge. See SHIPPING for rates. *P.O. Box and APO/FPO addresses and overseas addresses we do not ship to.*

Q. Do you offer discounts on bulk orders?